If you have purchased anything from A-Typical Jewelry, but didn’t:
- Receive the right products or sizing, or
- Received a faulty product, or
- Receive your products within the guaranteed delivery time (60 days), you get a full refund from us.
However, we can’t give you (full) refund under the following circumstances:
- Your A-Typical Jewelry order didn’t arrive due to factors within your control (for example: you provided us the wrong shipping address), or
- Your A-Typical Jewelry order didn’t arrive due to one or other circumstances outside the control of A-Typical Jewelry (for example: not cleared by customs, a tornado or other natural disasters, pandemics), or
- Your order has been placed at a discount or within a sale. In this case you can still swap your order amount for other products.
- You purchased an item from our customise collection. These items are personalized and created especially for you, they are final sale.