SHIPPING POLICY
Most orders are packed and shipped from The Netherlands. Orders fit through the mailbox. See detailed shipping info per country below.
Netherlands
- €2,95 on orders below €50
- FREE shipping above €50
- 1-2 days PostNL tracked shipping
Belgium
- €4,95 on orders below €50
- FREE shipping above €50
- 1-2 days PostNL tracked shipping
Germany
- €3,95 on order below €50
- FREE shipping above €50
- 1-2 days DHL tracked shipping
other EU countries
- €4,95 on orders below €50
- FREE shipping above €50
- 2-5 days DHL tracked shipping
non-EU countries
- FREE standard worldwide shipping
- FREE express shipping above €100
- Shipping times as stated in chart below
For out of stock items and the customized collection, your order will be shipped with standard shipping (on back order). Please note that all shipping times are business days.
| country | standard shipping | express shipping |
| EU countries |
3 - 15 days |
3 - 6 days |
| UK | 3 - 10 days | - |
| non EU countries | 5 - 20 days | 3 - 10 days |
Please note: due to COVID-19 it may occur that the delivery time increases up to 5 business days.
ORDER PROCESSING
The products from the customize collection are made-to-order. Estimated production time for all products is 5-15 business days. Every custom item we create is manufactured through a structured production process that is expected to be completed within this time frame. Since each custom item is made exclusively for you, there can be unexpected delays due to our personalized production process. Once production is finished, we will usually ship out your order within 48 hours. All other items are ready to ship and will be processed within 1-2 days.
CANCELLATION
To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at info@atypical-jewelry.com to see if we can change this for you.